Account Deletion

Updated: May 15, 2026

Community Network is a social platform for networking and dating. This page explains how to request deletion of your account and associated data, what data gets deleted, and what is retained by law.

Delete account inside the app

Open the Community Network app and sign in to your account.
Go to Profile (bottom tab bar → profile icon).
Open the side menu (☰ icon, top left).
Tap your account card at the bottom of the side menu → a menu opens.
Select "Privacy" → "Delete Account".
Confirm in the dialog. Your account will be deactivated immediately.

Delete account via email request

If you have lost access to the app, send an email to support@communitynet.app with "Account deletion request" in the subject line. Requests sent from your registered email address are processed within 72 hours.

Data that gets deleted

Profile (name, photos, bio, preferences, psychology test results, photo gallery).
Message history (chats with other users, including attachments).
Community check-in history, feed posts, Stories, AI Co-pilot threads.
Connections (matches, favorites, blocks, preferences).
Push tokens (FCM/APNs), sessions, refresh tokens.

Data that is retained (and why)

Financial transaction logs — 5 years per accounting requirements (if applicable).
Anonymized analytics — no personal identifiers, used for service quality.
Reports and moderation records — up to 1 year, to protect other users from repeat offenders.
System logs — 30 days, for security incident investigation.

Timing

Account is deactivated (soft-deleted) immediately — other users can no longer see the profile.
Full deletion (hard-delete) from primary databases happens within 30 days.
Deletion from backups — up to 90 days (per backup rotation schedule).

Contacts

For any data deletion questions, email privacy@communitynet.app. EU data subjects complaints — eu-rep@communitynet.app.